UX Research Is Essential to Product Success

To change the mindset of your stakeholders from being naysayers to being advocates for user research, you must help them understand how research can add value to their product and that learnings from user research are an indispensable asset to a product team.

If I had this skill when I was freelancing full-time, I might not have watched as that period of my career floundered out of my own boredom. Without the clients to support UX methods of some sort, the problems and solutions all started to seem the same. But it was a hard sell then (and my business development skills were exceptionally poor) – anything that wasn’t writing code or creating concrete deliverables was deemed un-billable.

UX Research Is Essential to Product Success