Oh dear Aeroplan

Last year when I was in Charlottetown I applied for and was given an Aeroplan Visa card as a means to start reintegrating myself into Canadian life. I’m oversimplifying, but considering I have been a non-resident for 20 years with no debt, and also no history, I saw this as a way to start saying hello again to the credit bureau. It also made paying certain recurring bills more convenient.

I didn’t chose the Aeroplan card for any particular reason other the promise of “miles” and the possibility of using them for something Air Canada related in the future. I hate loyalty programs in general, as the benefit always seems too heavily weighted towards the program vs. the consumer. And I don’t find the game all that fun.

Since I did have all these points, some seem to have expired already, and have an upcoming flight from Tokyo to Montreal, I thought this might be a great opportunity to see if I could upgrade my way out of the back breaking economy to something affording more wiggle room.

I called Air Canada here in Taipei, but was told I need to take care of it online or phone long distance to Montreal. So off I went to the Air Canada website. As it turns out you can’t use your Aeroplan miles through the AC website but must call reservations which redirects me back to the same number I called in the first place.

Going to Aeroplan’s website I entered in my flight data in a “not confidence instilling” form to find out that while I had plenty of points to upgrade to business, upgrades weren’t available for this flight. In fact they wouldn’t give me an upgrade on any of my upcoming flights.

For fun I thought I would have a look at their “great deals” section and see what aeroplan could give me otherwise. I’m alone for a few weeks in July, a cheap trip might be fun. The most interesting I could find was a flight to London for ~13000 points plus taxes. But when you pay the taxes on the flight you end up saving just $200 off Air Canada’s regular fairs and likely less if you looked hard elsewhere.

At this point I don’t exactly know what the point of Aeroplan is.

Years ago I was a member of EVA Air’s frequent flyer program and used to enjoy regular upgrades, preferred status and lounge access. Perhaps I need to learn the rules of this game in Canada, but I think over the summer I will be cancelling this Aeroplan branded card for something that offers tangible value.