Introduction to Information Design

That was a fairly simple example of an all too common problem. Poorly designed forms are one of the most counter-productive and potentially fustrating interactions on the web. Form design may not be fun, it certainly isn't glamorous, but with sufficient effort it will yield significant improvements to the user experience.

Simple Guidelines for Form Design

Better Web Forms
"A short form is a good form. The shorter and more simple you can keep it, the more likely a user is to fill it out properly. If possible cut fields from the form, and whatever you do, don't duplicate fields. The key here is to make sure the form is only collecting information that will be used. If you don't need an address, don't ask for one and never ask for something twice." - D. Keith Robinson

Now for an all too quick look at some Tufte...

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